FAQ's


  • What makes Artisan leather superior?

    Artisan hide is never stretched during tanning, preserving its immense strength and natural grain. It is roughly 40% stronger than cowhide.


  • Does the leather require immediate treatment?

    No. Your bag arrives pre-conditioned and ready for the journey. We recommend conditioning it only after 6 months of use.


  • Where do you ship from?

    All Artisan Leathers orders are inspected and shipped directly from our facilities within the USA.


  • What is the "Patina" everyone talks about?

    It is the natural glow that leather develops over time. As it absorbs the oils from your hands and exposure to the elements, it darkens and softens, becoming more beautiful with age.


  • Is the hardware solid brass?

    Yes. We use heavy-duty, solid brass hardware and industrial-grade YKK zippers to ensure the mechanical parts last as long as the leather.

Still Have a Question?

Our artisans are standing by to assist you with your selection.

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