FAQ's
Common Inquiries
Heritage. Strength. Service.
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What makes full-grain leather better?
Full-grain is the top layer of the hide, left uncoated and unsanded. It keeps the strongest fibres, breathes, and develops a patina with use. Read full-grain vs top-grain vs genuine leather.
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Does the leather need treatment when it arrives?
No, you can use it straight away. Condition it a couple of times a year, or whenever it starts to look dry. See our leather care guide.
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Where do you ship from?
Every order is quality-checked and dispatched from Ireland by tracked An Post, usually within 1–2 business days.
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What is the "Patina" everyone talks about?
It is the natural glow that leather develops over time. As it absorbs the oils from your hands and exposure to the elements, it darkens and softens, becoming more beautiful with age.
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What is the hardware made of?
Our hardware has an antique-brass or silver-tone finish, depending on the bag, and is chosen to take daily use. If a buckle, ring or zip fails in normal use, contact us and we'll put it right.
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How much is delivery, and how long does it take?
Delivery is free on orders over €100. Under €100 it is €5 in Ireland (1–3 business days) and €12.95–€17.95 to the EU (2–5 business days). There are no customs or duty charges. Full details in our shipping policy.
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Can I return my bag?
Yes. You have 30 days from delivery to return an unused bag in its original packaging. See our refund policy.
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Why is there no logo on your bags?
Because a logo adds cost, not quality. We leave it off and put the money into the leather, stitching and hardware. Read why.
Still Have a Question?
Our artisans are standing by to assist you with your selection.
Contact Our Team