Privacy policy

This Privacy Policy describes how Artisan Leather (the "Services") collects, uses, and discloses your personal information when you visit, use, or make a purchase. Artisan Leather is powered by Shopify, which enables us to provide the Services to you.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information:

  • Contact details: Including your name, address, billing address, shipping address, and email address.

  • Financial information: Including payment card numbers, transaction details, and payment confirmations.

  • Account information: Including your username, password, security questions, and preferences.

  • Transaction information: Including items viewed, cart activity, wishlists, and past purchases or returns.

  • Communications: Any information included in your messages to us, such as support inquiries.

  • Device & Usage information: Including IP address, browser type, unique identifiers, and how you interact with the Services.

Sources of Information

We collect personal information from:

  • Directly from you: When you create an account, make a purchase, or communicate with us.

  • Automatically: Through cookies and similar technologies when you visit our website.

  • Third Parties: Including service providers and marketing partners who process data on our behalf.

How We Use Your Personal Information

  • Provide and Improve Services: To process payments, fulfill orders, manage your account, and customize your shopping experience.

  • Marketing and Advertising: To send promotional communications and show online advertisements based on your interests.

  • Security and Fraud Prevention: To authenticate accounts and detect or investigate fraudulent or illegal activity.

  • Legal Compliance: To comply with applicable laws and respond to legal processes.

How We Disclose Personal Information

We may disclose your information to:

  • Shopify and Vendors: Third parties who perform services on our behalf (e.g., shipping, payment processing, data analytics).

  • Business Partners: For marketing and advertising purposes.

  • Legal Authorities: When required to protect our rights or comply with legal obligations.

  • Corporate Transactions: In connection with a merger or business sale.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to provide and improve the platform. To learn more about how Shopify uses your data, you can visit the Shopify Consumer Privacy Policy.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with data, please contact us for deletion.

Security and Retention

While we implement security measures, no system is impenetrable. We retain your personal information based on the necessity to maintain your account, provide services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access/Know: Request a copy of the data we hold.

  • Delete/Correct: Request that we update or remove your information.

  • Portability: Request a transfer of your data to a third party.

  • Opt-out: You may opt out of "targeted advertising" or "sharing" through the provided Shopify privacy tools.

  • Communication Preferences: You can unsubscribe from promotional emails at any time using the link in the footer of our emails.

International Transfers

Your personal information may be transferred, stored, and processed outside of your country of residence. If we transfer data from the EEA or UK, we rely on recognized mechanisms like Standard Contractual Clauses unless the destination country is deemed to provide adequate protection.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The revised version will be posted on this website with an updated "Last updated" date.